FAQ

What time do I need to get my order in to be eligible for next day delivery?

Orders for next day delivery need to be received before midday.

What special delivery methods does PlastaMasta Southern Sydney have available?

PlastaMasta Southern Sydney has the following delivery vehicles in service 2 x 14 tonne rigid vehicles, 1 x 5 tonne rigid vehicle for smaller area’s, Hiab deliveries and Glory Transport for all hand-unloads & pass-ups.

What payment methods are available to me in store?

PlastaMasta Southern Sydney accepts payments via cash, EFT transaction and credit card. If you hold a trade credit account, your purchase can be added to your account with authorisation from the account holder.

You mentioned ‘trade account’ in payment methods, how do I apply for a trade account and what is the criteria?

Trade account forms can be provided at the front counter and emailed on request, as well as downloaded from our website.

How do I get a quote from PlastaMasta Southern Sydney?

You can get a quote from PlastaMasta Southern Sydney in four different ways.

1. Online
Navigate to the product you are interested in, select the products specifications from the dropdown, add a quantity, then click “add to quote”. When you have added all the products required to your quote request, follow the prompts to fill in your details and submit your quote. A PlastaMasta Southern Sydney team member will email you a detailed quote within 1-2 business days.

2. Email
Email us at sales@plastamasta.com with the details of your quote request and your contact details. A PlastaMasta Southern Sydney team member will receive and review the email. They will call you if any clarification is required. You will receive a detailed quote via email within 1-2 business days.

3. Call us
Give us a call on (02) 9526 2388, a PlastaMasta Southern Sydney team member will discuss your requirements over the phone and assist you with pricing. We can email you the quote on request.

4. Visit us in-store
PlastaMasta Southern Sydney is located at 6 Endeavour Rd, Caringbah NSW 2229. Drop into our store during regular business hours to discuss your requirements with a team member, to view our extensive James Hardie display, or to explore our in-store product range.

I’m interested in James Hardie cladding – but I’m not sure which finish is right for my job.

PlastaMasta Southern Sydney is a key distributor of James Hardie products. You can view our James Hardie range at our extensive in-store display. You can explore the James Hardie range online. Or you can download one of the James Hardie “Look Books” using the links below.

James Hardie Interiors
James Hardie Exteriors
James Hardie Commercial
James Hardie Decking

Can I request a quote through the PlastaMasta Southern Sydney website? How does it work?

Yes! You can request a quote through the PlastaMasta Southern Sydney website.

Navigate to the product you wish to get a quote on, select options from the dropdowns provided, enter the quantity required, then hit “Add to Quote”. Do this for all products which you require pricing for, add your personal details in the fields provided, then follow the prompts to submit the quote request.

One of our friendly team members will receive the request and reply in with a detailed quote in 1-2 business days. Not sure what our trading hours are? Check the “Contact Us” page for more details.

If online isn’t your thing – no problems, give us a call on (02) 9526 2388.